, Warszawa
Arrival
Departure

Regulations

  1. Main Page
  2. Regulations

Regulations for Providing ClickTheFlat Service

 CLICK THE FLAT (WWW.CLICKTHEFLAT.PL)
1. General provisions
  1. The ClickTheFlat (hereinafter referred to as the Company) has its headquarters located at 30 Mikolaj Kopernik St. in Warsaw, Poland.
  2. The Company's goal is to sell accommodation services through rental of facilities.
  3. These Regulations (hereinafter referred to as the Regulations) specify all activities related to the purchase of services provided by the Company. The Regulations also contain information necessary for the proper use of facilities provided by the Company. 
  4. Whenever the Regulations refer to: 
       a. Company – it means an economic activity under the name ClickTheFlat with headquarters located at 30 Mikolaj Kopernik St. in Warsaw, Poland.
       b. Customer, Guest or Tenant – it means all persons who have purchased the services of the Company. 
       c. Facilities – it means apartments and rooms offered by the Company. 
       d. Owner – it means the owner and administrator of the www.clicktheflat.pl website running a business under the name ClickTheFlat located at 30 Mikolaj Kopernik St. in Warsaw, Poland.
  5. By deciding to use ClickTheFlat services, the Customer accepts the terms and rules of these Regulations. 
2.  Reservation of accomodation
  1. In order to make a reservation, the Customer may use the reservation system available on the www.clicktheflat.pl website or contact the Company by phone (+48 737 133 133 or +48 500 101 665). Required data: date of stay, date of arrival and departure, indicated Facility, contact details and numer of Guests.
  2. The Company accepts reservations made through third-party websites offering the Company's Facilities. 
3.  Cancellation of reservation and shortening the stay
  1. The Customer has the right to cancel the reservation at any time.
       a. If the Client cancels his reservation up to 14 days before arrival, the Company provides for 50% refund of the booking costs. 
       b. If the Customer cancels the reservation later than 14 days before arrival, the Company will not refund the costs. 
       c. The Company will not refund any additional costs incurred by the Client.
  2. The Company has the right to refuse to extend or shorten the stay. 
  3. The Company is not obliged to refund money for the period of stay not used by the Client.
  4. The Company has the right to cancel the Customer's reservation. In this case, the Customer receives a full refund of the reservation costs. The Company does not refund any extra costs incurred by the Client. 
4. Rental of the Facility
  1. The rental price includes all taxes and additional fees, i.e. charges for utilities such as gas, electricity, water, internet and cleaning before the arrival of the Guest.
  2. The Facility is equipped in accordance with the information provided on the www.clicktheflat.pl website.
  3. The Facility and its surroundings may be protected with monitoring devices. 
5. General information about the Facility reservation process
  1. There is no reception desk in the Facilities. The Customer will receive detailed instructions regarding the check-in process at his e-mail address. 
  2. If the Customer has booked the Facility through the Company's website, customer support will be available between 10:00 and 23:00 (10:00 am and 11:00 pm).
  3. If the Customer has booked the Facility through Booking or Airbnb, customer support will be available between 13:00 and 23:00 (01:00 pm and 11:00 pm).
  4. The Customer may contact the Company only by phone or via the e-mail address provided on the website in the CONTACT section. The Company does not maintain profiles on such websites as Whatsapp or Viber. The Company also does not respond to SMS messages.  
  5. The Company does not accept cash payments. 
  6. By deciding on the reservation of the Facility, the Customer commits to immediate payment.
  7. At the time of booking, the Customer is obliged to pay the entire amount required. Otherwise, the Company has the right to cancel the reservation without any consequences. 
  8. The Company allows the Customer to receive invoices for the services provided. 
  9. In some Facilities it is possible to rent a parking space for PLN 30 per day. In order to use this option, the Client is obliged to confirm the availability of the parking space before arrival. 
6. Facility rules
  1. The check-in period is valid from 15:00 to 23:00 (03:00 pm to 11:00 pm).
  2. The check-out must take place before 11:00 (11:00 am).
  3. Pets are not accepted.
  4. Children of all ages are welcome. 
  5. Children under 3 years of age are allowed free of charge if no extra beds are required. 
  6. The Company does not provide extra beds in the Facilities. 
  7. Organizing parties is not allowed. Breaking this rule will result in a fine of PLN 1000.
  8. Quiet hours period starts at 22:00 (10:00 pm).
  9. For the safety and comfort of Guests smoking and using candles in the Facilities is not allowed. Breaking this rule will result in a fine of PLN 400. 
  10. The Company does not allow early check-in. 
  11. When booking a room (not the whole apartment), Guests can leave their luggage in the public areas of the apartment (kitchen / hallway) after check-out. The Company is not responsible for lost, stolen or damaged luggage. 
  12. When booking an apartment, it is not possible to leave luggage after check-out. 
7. Guest duties
  1. The Customer may use the subject of the lease solely for residential purposes.
  2. The Customer is not allowed to sublet the apartment to third parties.
  3. The room or apartment can not be occupied by a larger number of people than the one reported in the booking process.
  4. The Tenant is obliged to respect the principles of good neighborliness. If the Customer significantly violates the peace or good of the neighbors and does not comply with commonly used norms of interpersonal behavior, the Company reserves the right to ask the Customer out of the Facility and is not obliged to refund the costs for the unused period of stay.
  5. The Tenant is obliged to keep the Facility intact and unchanged. Repositioning of furniture, household appliances and audio / video devices is not allowed.
  6. Between 22:00 and 06:00 (10:00 pm and 06:00 am) quiet hours in the Facilities are obligatory.
  7. The Tenant is financially liable for any damage or destruction of equipment and technical devices resulting from his fault or fault of the persons present in the Facility rented by the Tenant. 
  8. In the case of damage, the Customer should immediately notify the Company about this fact. 
  9. The Tenant is responsible for the keys to the Facility, and in the case of loss, he is obliged to cover the resulting costs.
  10. The Company has the right to refuse to service the Customer who violated the Regulations, caused damage to the property of the Company or disturbed the good neighborliness during his previous stay.
8. Complaints
  1. In the case of any irregularities, the Customer has the right to submit a complaint within 14 days of their occurrence. Complaints should be sent to info@clicktheflat.pl.
  2. Complaints are processed within 14 business days of receipt by the Company. The customer will be immediately notified via email about the outcome of the proceedings.
9. Final provisions
  1. The Company reserves the right to change the Regulations at any time. Any changes to the Regulations are effective from the date they are published on the Company's website, unless otherwise stated.
  2. In matters not covered by the Regulations, the provisions of Polish law, especially the Civil Code, shall apply.
  3. The law applicable to disputes between the Company and the Customer is the Polish law. Disputes will be resolved by the court the Company is subject to.
  4. The Regulations are effective from October 22, 2018.
Apartments and rooms
Chmielna 7 Standard 1
from 114PLN /night
from 114PLN /night

A stylish room in an apartment prepared for people looking for a modern accommodation facility at a great price, located in the heart of Warsaw. It includes ...

Room details

Chmielna 7 Standard 1

  • Size: 23m2
  • max people: 2
Chmielna 7 Basic 2
from 114PLN /night
from 114PLN /night

A stylish room in an apartment prepared for people looking for a modern accommodation facility at a great price, located in the heart of Warsaw. It includes ...

Room details

Chmielna 7 Basic 2

  • Size: 15m2
  • max people: 2
Chmielna 7 Basic 3
from 114PLN /night
from 114PLN /night

A stylish room in an apartment prepared for people looking for a modern accommodation facility at a great price, located in the heart of Warsaw. It includes ...

Room details

Chmielna 7 Basic 3

  • Size: 15m2
  • max people: 2
Chmielna 7 Grand 4
from 135PLN /night
from 135PLN /night

A stylish room in an apartment prepared for people looking for a modern accommodation facility at a great price, located in the heart of Warsaw. It includes ...

Room details

Chmielna 7 Grand 4

  • Size: 30m2
  • max people: 2
Hoża 43 Standard 1
from 104PLN /night
from 104PLN /night

A room in a stylish, cozy apartment that will meet the expectations of even the most demanding Guests seeking a compromise between a low price and a good ...

Room details

Hoża 43 Standard 1

  • Size: 13m2
  • max people: 2
Hoża 43 Standard 2
from 99PLN /night
from 99PLN /night

A room in a stylish, cozy apartment that will meet the expectations of even the most demanding Guests seeking a compromise between a low price and a good ...

Room details

Hoża 43 Standard 2

  • Size: 13m2
  • max people: 2
Hoża 43 Basic 3
from 104PLN /night
from 104PLN /night

A room in a stylish, cozy apartment that will meet the expectations of even the most demanding Guests seeking a compromise between a low price and a good ...

Room details

Hoża 43 Basic 3

  • Size: 10m2
  • max people: 2
Hoża 43 Basic 4
from 104PLN /night
from 104PLN /night

A room in a stylish, cozy apartment that will meet the expectations of even the most demanding Guests seeking a compromise between a low price and a good ...

Room details

Hoża 43 Basic 4

  • Size: 10m2
  • max people: 2
Hoża 43 Single Economy 5
from 92PLN /night
from 92PLN /night

A room in a stylish, cozy apartment that will meet the expectations of even the most demanding Guests seeking a compromise between a low price and a good ...

Room details

Hoża 43 Single Economy 5

  • Size: 8m2
  • max people: 1
Hoża 43 Standard Balcony 6
from 104PLN /night
from 104PLN /night

A room in a stylish, cozy apartment that will meet the expectations of even the most demanding Guests seeking a compromise between a low price and a good ...

Room details

Hoża 43 Standard Balcony 6

  • Size: 13m2
  • max people: 2
Sienna 86 AP 2 Basic 1
from 104PLN /night
from 104PLN /night

Stylish and cozy rooms in a modern apartment designed for people who value high comfort and functionality of the interiors. The facility has been designed ...

Room details

Sienna 86 AP 2 Basic 1

  • Size: 10m2
  • max people: 2
Sienna 86 AP 2 Basic 2
from 104PLN /night
from 104PLN /night

Stylish and cozy rooms in a modern apartment designed for people who value high comfort and functionality of the interiors. The facility has been designed ...

Room details

Sienna 86 AP 2 Basic 2

  • Size: 10m2
  • max people: 2
Sienna 86 AP 2 Standard Balcony 3
from 114PLN /night
from 114PLN /night

Stylish and cozy rooms in a modern apartment designed for people who value high comfort and functionality of the interiors. The facility has been designed ...

Room details

Sienna 86 AP 2 Standard Balcony 3

  • Size: 10m2
  • max people: 2
Marszałkowska 136 Standard 1
from 114PLN /night
from 114PLN /night

A cozy room in the facility located directly next to Palace of Culture and Science invites all guests who appreciate beautiful decor, great price and even ...

Room details

Marszałkowska 136 Standard 1

  • Size: 20m2
  • max people: 2
Marszałkowska 136 Basic 2
from 114PLN /night
from 114PLN /night

A cozy room in the facility located directly next to Palace of Culture and Science invites all guests who appreciate beautiful decor, great price and even ...

Room details

Marszałkowska 136 Basic 2

  • Size: 10m2
  • max people: 2
Marszałkowska 136 Basic 3
from 114PLN /night
from 114PLN /night

A cozy room in the facility located directly next to Palace of Culture and Science invites all guests who appreciate beautiful decor, great price and even ...

Room details

Marszałkowska 136 Basic 3

  • Size: 11m2
  • max people: 2
Marszałkowska 136 Basic 4
from 114PLN /night
from 114PLN /night

A cozy room in the facility located directly next to Palace of Culture and Science invites all guests who appreciate beautiful decor, great price and even ...

Room details

Marszałkowska 136 Basic 4

  • Size: 14m2
  • max people: 2
Żurawia 20A/8 Standard Balcony 1
from 114PLN /night
from 114PLN /night

A cozy room in a stylish, modern apartment, ideal for both couples planning to use one bedroom, and a group of four deciding to rent the whole place. The ...

Room details

Żurawia 20A/8 Standard Balcony 1

  • Size: 12m2
  • max people: 2
Żurawia 20A/8 Standard 2
from 104PLN /night
from 104PLN /night

A cozy room in a stylish, modern apartment, ideal for both couples planning to use one bedroom, and a group of four deciding to rent the whole place. The ...

Room details

Żurawia 20A/8 Standard 2

  • Size: 8m2
  • max people: 2
Żurawia 20A/7 Standard Balcony 1
from 114PLN /night
from 114PLN /night

A stylish room in a modern apartment, designed for people who appreciate beautiful interior design and a low price. The facility includes a bathroom with ...

Room details

Żurawia 20A/7 Standard Balcony 1

  • Size: 15m2
  • max people: 2
Żurawia 20A/7 Basic 2
from 104PLN /night
from 104PLN /night

A stylish room in a modern apartment, designed for people who appreciate beautiful interior design and a low price. The facility includes a bathroom with ...

Room details

Żurawia 20A/7 Basic 2

  • Size: 10m2
  • max people: 2
Żurawia 20A/7 Economy 3
from 114PLN /night
from 114PLN /night

A stylish room in a modern apartment, designed for people who appreciate beautiful interior design and a low price. The facility includes a bathroom with ...

Room details

Żurawia 20A/7 Economy 3

  • Size: 10m2
  • max people: 2
Wilcza 33 Economy 1
from 104PLN /night
from 104PLN /night

A cozy room in a modern apartment for people looking for a high standard at a great price. The facility includes three fashionable, fully equipped bedrooms.

Room details

Wilcza 33 Economy 1

  • Size: 7m2
  • max people: 2
Wilcza 33 Basic 2
from 114PLN /night
from 114PLN /night

A cozy room in a modern apartment for people looking for a high standard at a great price. The facility includes three fashionable, fully equipped bedrooms.

Room details

Wilcza 33 Basic 2

  • Size: 8m2
  • max people: 2
Wilcza 33 Standard 3
from 114PLN /night
from 114PLN /night

A cozy room in a modern apartment for people looking for a high standard at a great price. The facility includes three fashionable, fully equipped bedrooms.

Room details

Wilcza 33 Standard 3

  • Size: 15m2
  • max people: 2
Śniadeckich 17A Standard Balcony 1
from 99PLN /night
from 99PLN /night

A cozy room in the apartment designed for people who pay attention to comfort, good value for money and fashionable decor. In addition to a well-equipped ...

Room details

Śniadeckich 17A Standard Balcony 1

  • Size: 12m2
  • max people: 2
Śniadeckich 17A Standard 2
from 99PLN /night
from 99PLN /night

A cozy room in the apartment designed for people who pay attention to comfort, good value for money and fashionable decor. In addition to a well-equipped ...

Room details

Śniadeckich 17A Standard 2

  • Size: 12m2
  • max people: 2
Śniadeckich 17A Basic 3
from 99PLN /night
from 99PLN /night

A cozy room in the apartment designed for people who pay attention to comfort, good value for money and fashionable decor. In addition to a well-equipped ...

Room details

Śniadeckich 17A Basic 3

  • Size: 10m2
  • max people: 2
Śniadeckich 17A Standard Balcony 4
from 99PLN /night
from 99PLN /night

A cozy room in the apartment designed for people who pay attention to comfort, good value for money and fashionable decor. In addition to a well-equipped ...

Room details

Śniadeckich 17A Standard Balcony 4

  • Size: 12m2
  • max people: 2
Śniadeckich 17A Single Economy 5
from 92PLN /night
from 92PLN /night

A cozy room in the apartment designed for people who pay attention to comfort, good value for money and fashionable decor. In addition to a well-equipped ...

Room details

Śniadeckich 17A Single Economy 5

  • Size: 8m2
  • max people: 1
Śniadeckich 17A Standard 6
from 99PLN /night
from 99PLN /night

A cozy room in the apartment designed for people who pay attention to comfort, good value for money and fashionable decor. In addition to a well-equipped ...

Room details

Śniadeckich 17A Standard 6

  • Size: 12m2
  • max people: 2
Wspólna 65A Basic 1
from 104PLN /night
from 104PLN /night

A beautiful room designed for people who value functionality and fashionable interior design. The apartment has four bedrooms and a common area, which ...

Room details

Wspólna 65A Basic 1

  • Size: 10m2
  • max people: 2
Wspólna 65A Basic Balcony 2
from 104PLN /night
from 104PLN /night

A beautiful room designed for people who value functionality and fashionable interior design. The apartment has four bedrooms and a common area, which ...

Room details

Wspólna 65A Basic Balcony 2

  • Size: 10m2
  • max people: 2
Wspólna 65A Basic 3
from 104PLN /night
from 104PLN /night

A beautiful room designed for people who value functionality and fashionable interior design. The apartment has four bedrooms and a common area, which ...

Room details

Wspólna 65A Basic 3

  • Size: 10m2
  • max people: 2
Wspólna 65A Standard 4
from 104PLN /night
from 104PLN /night

A beautiful room designed for people who value functionality and fashionable interior design. The apartment has four bedrooms and a common area, which ...

Room details

Wspólna 65A Standard 4

  • Size: 15m2
  • max people: 2
Wilcza 66 Basic 1
from 99PLN /night
from 99PLN /night

Room designed for people who are looking for accommodation in a good location with the highest possible standard at the lowest possible price. The apartment ...

Room details

Wilcza 66 Basic 1

  • Size: 7m2
  • max people: 2
Wilcza 66 Basic Balcony 2
from 99PLN /night
from 99PLN /night

Room designed for people who are looking for accommodation in a good location with the highest possible standard at the lowest possible price. The apartment ...

Room details

Wilcza 66 Basic Balcony 2

  • Size: 9m2
  • max people: 2
Wilcza 66 Basic 3
from 99PLN /night
from 99PLN /night

Room designed for people who are looking for accommodation in a good location with the highest possible standard at the lowest possible price. The apartment ...

Room details

Wilcza 66 Basic 3

  • Size: 11m2
  • max people: 2
Wilcza 66 Basic 4
from 99PLN /night
from 99PLN /night

Room designed for people who are looking for accommodation in a good location with the highest possible standard at the lowest possible price. The apartment ...

Room details

Wilcza 66 Basic 4

  • Size: 10m2
  • max people: 2
Wilcza 66 Basic 5
from 99PLN /night
from 99PLN /night

Room designed for people who are looking for accommodation in a good location with the highest possible standard at the lowest possible price. The apartment ...

Room details

Wilcza 66 Basic 5

  • Size: 8m2
  • max people: 2
Wilcza 66 Basic 6
from 99PLN /night
from 99PLN /night

Room designed for people who are looking for accommodation in a good location with the highest possible standard at the lowest possible price. The apartment ...

Room details

Wilcza 66 Basic 6

  • Size: 11m2
  • max people: 2
Tamka 49 Standard Balcony 1
from 104PLN /night
from 104PLN /night

A cozy room in a beautifully designed apartment, prepared for people who value trendy interior design and good value for money. In addition to a well-equipped ...

Room details

Tamka 49 Standard Balcony 1

  • Size: 10m2
  • max people: 2
Tamka 49 Single Economy 2
from 92PLN /night
from 92PLN /night

A cozy room in a beautifully designed apartment, prepared for people who value trendy interior design and good value for money. In addition to a well-equipped ...

Room details

Tamka 49 Single Economy 2

  • Size: 7m2
  • max people: 1
Tamka 49 Basic 3
from 104PLN /night
from 104PLN /night

A cozy room in a beautifully designed apartment, prepared for people who value trendy interior design and good value for money. In addition to a well-equipped ...

Room details

Tamka 49 Basic 3

  • Size: 9m2
  • max people: 2
Tamka 49 Standard 4
from 104PLN /night
from 104PLN /night

A cozy room in a beautifully designed apartment, prepared for people who value trendy interior design and good value for money. In addition to a well-equipped ...

Room details

Tamka 49 Standard 4

  • Size: 12m2
  • max people: 2
Tamka 49 Basic Balcony 5
from 104PLN /night
from 104PLN /night

A cozy room in a beautifully designed apartment, prepared for people who value trendy interior design and good value for money. In addition to a well-equipped ...

Room details

Tamka 49 Basic Balcony 5

  • Size: 9m2
  • max people: 2
Armii Ludowej 6 Standard 1
from 99PLN /night
from 99PLN /night

A room in a beautifully designed apartment, perfect for both couples planning to use one bedroom, as well as a group of four who would like to rent the ...

Room details

Armii Ludowej 6 Standard 1

  • Size: 15m2
  • max people: 2
Armii Ludowej 6 Standard 2
from 99PLN /night
from 99PLN /night

A room in a beautifully designed apartment, perfect for both couples planning to use one bedroom, as well as a group of four who would like to rent the ...

Room details

Armii Ludowej 6 Standard 2

  • Size: 15m2
  • max people: 2
Aleje Jerozolimskie 49 Apartment
from 209PLN /night
from 209PLN /night

A stylish apartment designed in a modern, subdued colors of silver, gray and white. Extremely elegant interior includes a bright bathroom with shower and ...

Apartment details

Aleje Jerozolimskie 49 Apartment

  • Size: 54m2
  • max people: 4
Dobra 18 Apartment
from 188PLN /night
from 188PLN /night

A modern apartment for four people invites guests looking for a high standard facility at a relatively low price. The apartment offers a spacious bedroom ...

Apartment details

Dobra 18 Apartment

  • Size: 38m2
  • max people: 4
Krzyżówki 36 Apartment
from 188PLN /night
from 188PLN /night

A luxurious apartment equipped with all the amenities necessary to ensure a pleasant stay. It was designed for couples, families and groups of friends ...

Apartment details

Krzyżówki 36 Apartment

  • Size: 55m2
  • max people: 4
Aleje Jerozolimskie Apartment 2
from 198PLN /night
from 198PLN /night

A unique, stylish apartment located in the immediate vicinity of the Palace of Culture and Science, welcomes all guests who appreciate beautiful decor ...

Apartment details

Aleje Jerozolimskie Apartment 2

  • Size: 35m2
  • max people: 4
Bonifraterska 16 Apartment
from 188PLN /night
from 188PLN /night

A modern apartment ideal for those who appreciate spacious and elegant interiors. It includes a large living room with a dining and lounge area equipped ...

Apartment details

Bonifraterska 16 Apartment

  • Size: 40m2
  • max people: 6
Ogrodowa 65 Apartment Studio
from 177PLN /night
from 177PLN /night

The apartment is designed for couples who value elegance, interior design, good value for money and great location of the object. It is decorated in a ...

Apartment details

Ogrodowa 65 Apartment Studio

  • Size: 23m2
  • max people: 2
Ogrodowa Apartment 65
from 188PLN /night
from 188PLN /night

Luxurious and romantic studio apartment designed for couples who value elegant interiors, good location and favorable value for money. Decorated in a fashionable ...

Apartment details

Ogrodowa Apartment 65

  • Size: 37m2
  • max people: 4
Złota 75 Apartment
from 188PLN /night
from 188PLN /night

A modern apartment designed for people who value great value for money. The facility can accommodate 6 people, offering a living room with a sofa bed and ...

Apartment details

Złota 75 Apartment

  • Size: 50m2
  • max people: 6
Aleja Wyzwolenia 14 Apartment
from 188PLN /night
from 188PLN /night

A very stylish apartment decorated in a fashionable and minimalist style. In addition to a refined bedroom with a double bed, the apartment also include ...

Apartment details

Aleja Wyzwolenia 14 Apartment

  • Size: 43m2
  • max people: 4
Fabryczna 4A Apartment
from 177PLN /night
from 177PLN /night

Stylish and elegant apartment, ideal for people who value privacy and great value for money. In addition to a bright living room with a sofa bed, here ...

Apartment details

Fabryczna 4A Apartment

  • Size: 35m2
  • max people: 6
Marszałkowska 136 Apartment
from 198PLN /night
from 198PLN /night

A stylish, unique apartment located right next to the Palace of Culture and Science, invites all guests who appreciate beautiful decor, great price and ...

Apartment details

Marszałkowska 136 Apartment

  • Size: 38m2
  • max people: 4
Dygata 3 Apartment
from 188PLN /night
from 188PLN /night

Modern interiors of the apartment invite all guests who value style, minimalism and elegance. It is ideal for both couples and families of up to four people ...

Apartment details

Dygata 3 Apartment

  • Size: 45m2
  • max people: 4
Show all

ul. Mikołaja Kopernika 30
00-336 Warszawa

See on the map
This website uses COOKIES.

By browsing it you accept our cookies policy, according to your browser settings. Read more about Privacy Policy.

OK, close